We design and produce ALL Conte product. You are dealing direct with the designer/creator of these beautiful sculpts. This is a labor of love on our part. Despite the high quality professional figures which we make, you are dealing with a "Mom & Pop" operation---we are not some huge corporation.
The quality of our figures leads people to believe these are the product of some large design and marketing department in a huge company when in fact these are all designed by R Conte. Figures are approx 1/32 scale and are hand painted. We do our best to make great figures for our fellow collectors & also do our best to provide the best customer service but there are only a few of us and sometimes.
If an item is listed as a'vault' item, this means that it is a rare quality control set reviewed and approved by Richard Conte which was used as a quality measure or benchmark for the production run of the item. These are rare rare sets. If our description says that the figures are'loose' this means that they are unboxed. Our metal sets are generally made of fine pewter which is deemed to be 99.9% lead free. On occasion we may agree to other arrangements.We truly are a mom and pop business. If it is a birthday or emergency, we can make special arrangements. The most common question we get from folks is'where is my package?
We apologize for this but after having'been burned' with lost packages many many times we've had to to protect ourselves. Please be patient as we need to reserve certain days for design of new figures, sculpting, etc..... We do our best to get packages out as quickly as possible as we know you are excited to receive these treasures. If the box is heavy--say a 15 pound box going to the West Coast of the USA we will often opt for UPS as in this case they will be much less expensive than the post office.
We suggest obtaining loss or damage coverage. We claim the value of the package by the ending item price. We are proud to have our name on the box and to share our creations with you.
All of our product, packaging, photographs and such are copyrighted and owned 100% by us. We know economic times are tough for every one and we pride ourselves on delivering an excellent product at great prices.
We appreciate your spending your hard earned funds with us. The item "CONTE CIVIL WAR CRATER ACW57173 PETERSBURG HAND TO HAND PEWTER SOLD OUT" is in sale since Saturday, April 20, 2019. This item is in the category "Toys & Hobbies\Toy Soldiers\1970-Now". The seller is "beaugestcollectibles" and is located in Raleigh, North Carolina. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Bulgaria, Czech republic, Finland, Australia, Portugal, Japan, China, Sweden, South Korea, Indonesia, Taiwan, South africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, United arab emirates, Qatar, Kuwait, Bahrain, Malaysia, Brazil, Chile, Colombia, Costa rica, Dominican republic, Panama, Trinidad and tobago, Guatemala, El salvador, Honduras, Jamaica, Saint kitts and nevis, Brunei darussalam, Bolivia, Ecuador, Gibraltar, Guadeloupe, Iceland, Cayman islands, Sri lanka, Luxembourg, Nicaragua, Peru, Paraguay, Viet nam, Uruguay, Antigua and barbuda, Aruba, Belize, Dominica, Grenada, Saint lucia, Montserrat, Turks and caicos islands, Barbados, Bangladesh, Bermuda, Egypt, French guiana, Guernsey, Jersey, Jordan, Cambodia, Liechtenstein, Monaco, Macao, Martinique, Maldives, Oman, Pakistan, Reunion.